FAQ

What formats do you transcribe? Standard, micro and 4-track cassettes, digital, DVD and VHS. (Note there is an additional charge for transferring the VHS audio to digital)

How do we get our audio files to you for transcription? If your audio is in a digital format, i.e. wav, mp3, contact us and we will give you access information to upload it onto our ftp site. If you prefer not to upload your audio, or it’s in tape format, we recommend you make a copy of it, if possible and send it to us via USPS, Fed Ex or UPS.

How much will the transcript cost? We charge per page of transcript produced. On average, an hour of audio produces approximately 40 to 50 pages. Contact us for our rates.

How do we receive the completed transcript? Transcripts can be sent via email in Word, Word Perfect or pdf format, or bound hard copy returned via mail or FedEx.

Do you accept credit cards for deposit and payments? Credit card payments are accepted via PayPal. You do not need to have a PayPal account. You will be sent an invoice via email which will direct you to their secure payment site.

 

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